Order Info

GyrlSpeed Racing Team Order Info:
Here is some info about the Ordering and Shipping process when you order from GyrlSpeed Racing Team Performance. There is also information regarding Returns, Exchanges and Deliveries as well as a small FAQ (Frequently Asked Questions) section to answer some of my regularly asked questions. Please check this section frequently as some info may change without prior notice. If you still have questions, please see the bottom of this page on how to have your question(s) answered.

Order Info:
Orders for Products that GyrlSpeed Racing Team Performance keeps in stock are processed and shipped the same day payment is received and has cleared, during normal business hours. Although I am open on Saturdays, I WILL NOT be able to ship anything out UNLESS your order is placed AND your payment is received and has cleared by 9am. Any orders placed after that time will be shipped the following Monday, provided it is not a holiday.

Orders for Products that GyrlSpeed Racing Team Performance
DOES NOT keep in stock are processed the same day payment is received during normal business hours. Items NOT kept in stock can take 7 to 14 business days to ship. Please do not contact me until AFTER this amount of time to inquire about your order/shipment.

If you would like to place an order and pay by Money Order, you must first email me at:
orders@gyrlspeedracingteam.com with your name, address, telephone number, email address and the items that you would like to order. I will contact you by way of email with your total as well as a Order Placed form as an attachment. This form DOES NOT mean that your order has been shipped or processed, only that your order has been received by me and is awaiting payment. Once payment is received and cleared, your order will be processed and shipped.

Forms of Payment/Payment Options:
I currently use The PayPal service in order to complete my Online transactions. When you click on the Add To Cart button, you will be taken directly to the shopping cart on the Shop's View Cart page. Here you can update your cart, cancel, pay and complete your order. I decided to use PayPal becuase their service is Secure and Encrypted. At this time, this is the best, quickest and safest way for me to handle your payments and personal information. If you do not have a PayPal account, you can set up one at www.paypal.com in order to pay online or still use their service for a one time payment option. If you've decided that you do not wish to use PayPal, you may pay by United States Postal Money Order by following the instructions given above.

The second form of payment that is currently accepted is US Postal Service (USPS) Money Orders, available from your local Post Office. If a money order is sent, you must include a copy of the Order Placed form that was emailed to you as well as the money order for the exact total listed on that form. Please note that
NO orders will be sent out until the Money Order has cleared, NO EXCEPTIONS. If you do not wish to wait the time alloted for this process, then please use PayPal.

Now available is an on site payment method using the PayPal HERE(R) device. Your credit/debit card can be processed right on the spot using Secure Encryption of your information. A receipt of purchase can be emailed to you immediately after payment is made. To protect myself as well as my customers, you will need a CURRENT State Issued Driver's License or State Issued ID card that matches the name on the credit/debit card. NO EXCEPTIONS TO THIS RULE. Cards with a Husband/Wife/Mother/Father or other person's name listed on the card WILL NOT be accepted. Your credit card information is NOT stored and cannot be used for any other transactions other than what is processed instantly. Not familiar with PayPal HERE(R) then head over to the PayPal website to see how SECURE your information is while using their service.

Forms of payment NOT accepted for Online Purchases being Shipped: Cash, Personal Checks, Cashier's Checks, Money Orders other than those from the US Postal Service and C.O.D. There are NO EXCEPTIONS to this rule.

I am PayPal Verified, which means, you can be rest assured that you are dealing with a legitimate business. You may check the PayPal website at: www.paypal.com to see what it means to be verified and how else it pertains to you.

Local Deilvery/Local Drop Off/Local Pick-Up:
Local Delivery is now available in the following areas: Philadelphia, Jenkintown, Abington, Willow Grove, Plymouth Meeting, Conshohocken and King of Prussia. If you would like local delivery, you must send an email with the item(s) you are interested in. A PayPal Invoice will be sent to you requesting Payment if you would like to pay prior to Delivery. Once payment is received an email will be sent to schedule a delivery date and time convenient for you. Please note that there will be a flat rate delivery charge added to each local delivery. Payment MUST be cleared prior to delivery if you are choosing this option. I will ONLY deliver to the PayPal Verified Address! You can also choose to Pay On-Site using the PayPal HERE(R) device. (See info above in Forms of Payment/Payment Options for more info on PayPal HERE(R). )

Local Drop Off Service is available to local Auto Body and Repair shops for those customers who are having repair, body work or modifications done at these shops. Before Drop Off Service is completed, purchase must already be paid for and I must verify with the Customer as well as with the shop over the phone that the customer who purchased said items is the customer that is having work completed at their establishment. Once this is verfied, I will attempt to deliver the items at the auto body or repair shop. I will then have a copy of the invoice signed by an employee or owner of the shop before leaving any items.

Warranty Info: GyrlSpeed Racing Team Performance Products
GyrlSpeed Racing Team Performance offers Warranties for Products manufactured by or produced for GyrlSpeed Racing Team Performance. This Warranty information can be found on the GSRT Warranty Page.

Warranty Info:
GyrlSpeed Racing Team Performance, in part or as a whole DOES NOT offer Warranties of ANY KIND for merchandise NOT manufactured by or for GyrlSpeed Racing Team Performance. Any warranty that may be mentioned is one that is offered by the MANUFACTURER ONLY. GyrlSpeed Racing Team Performance, in part or as a whole CANNOT honor these warranties. GyrlSpeed Racing Team Performance in part or as a whole is NOT responsible for technical failures, malfunctions or providing technical support. You MUST contact the manufacturer to dispute any and ALL warranty claims. Once payment is received and item is shipped, the sale is complete on the part of GyrlSpeed Racing Team Performance.

Shipping Info:
I use the following shipping companies* to ship your products purchased DIRECTLY from GyrlSpeed Racing Team Performance: USPS (United States Postal Service) and UPS (United Parcel Service) I feel that these are the two best shipping companies as they deliver 6 days a week as well as in the accuracy in their delivery systems. If you prefer another shipping service, you must Contact me BEFORE placing your order by sending an email, calling or using the contact page. This will allow me to make any adjustments necessary, if applicapable. *Please note that some distributors I get my merchandise from may use another shipping service such as FedEx, DHL or a Freight Service.

Shipping is based on a Flat Rate and is noted during the purchasing process. This will make it easier so that you know how much it will cost for shipping beforehand instead of after placing an order. My standard shipping rates for USPS and UPS have increased from my previous rates due to USPS and UPS raising their overall prices in 2010. Items that cannot fit into this shipping category will still be at a flat rate but at a slightly higher rate.

Upon receiving payment and shipping info, I will email you with a Tracking number along with the receipt for your payment. This Tracking number will provide you with a way to see where your package is. IF after 14 business days you have not received your order, you must
IMMEDIATELY contact me to resolve this matter. Please remember that the longer you wait past the 2 weeks to contact me, the longer it will take to resolve this matter.

GyrlSpeed Racing Team Performance in part or as a whole is NOT responsible for HOW, WHEN or WHERE UPS, FedEX, USPS or any other shipping company leaves items that have been purchased. Once payment is received and item is shipped, the sale is complete on the part of GyrlSpeed Racing Team Performance.

Returns and Exchanges:
You must notify me IMMEDIATLEY by Email, Phone, FAX(as available) or in writing within 7 DAYS of receiving item if you wish to Return the product. When doing so, you must return the items back to me in the manner it was received, NEW CONDITION. You will also be charged a 15% restocking fee. If you actually installed the item, the Restocking Fee is 25% due to the fact that the item would be considered used. If you send me an item that has been damaged by you, either intentionally or unintentionally, you WILL NOT receive a refund or Merchandise Credit and I will send back the item to you. You will also be responsible for Return Shipping by either of the 2 shipping methods I have listed above.

If it turns out that you ordered the incorrect item, you have
7 DAYS of receiving item to contact me if you wish to Exchange the product. Upon doing so, I will contact you with all necessary information in order for you to get the item that you originally wanted. You will still be charged a restocking fee, but you WILL NOT be responsible for return shipping.

*If I make a mistake and clearly send out the wrong item, you must contact me IMMEDIATELY. You will NOT be charged for Return Shipping or charged a Restocking Fee.

Cancellations:
You must cancel your order the same day it was placed. Cancelling an order after that will result in you having to pay a cancellation fee if items are not kept in stock by me OR a return shipping fee for items that I do keep in stock being as though I ship my items out as soon as payment has cleared. Meaning that if you place an order with me at 9am, by 4pm it has already been packed and ready for pickup/dropoff to either USPS or UPS. Please make sure that you want an item before placing an order.

NON-RETURNABLE / NON-REFUNDABLE ITEMS:
Certain items that may be discontinued or those that have been used on project vehicles may come up for sale at a greatly reduced price. These items are deemed non-returnable and/or non-refundable. This means you will not be able to return these items, receive a refund or receive any type of store credit.

Merchandise Credit:
Merchandise Credits are ONLY given at the sole discretion of the owner...ME.

FAQs: Frequently Asked Questions about Orders, Shipping, Returns and Exchanges:

Q: Why do you use PayPal instead of another Online payment Service?
A: I feel that PayPal is the most secure payment System for me to use at this time Online.

Q: Why do you only accept money orders from the US Postal Service?
A: I only accept money orders from the US Postal Service because their money orders are easier to process and they have the smallest chance if any, to being fraudulent. Also, if there was a reason that an order was cancelled, the customer is easily able to get a refund from them, unlike many other money order providers.

Q: Why do you use only USPS or UPS to ship your products?
A: I think these are the two best shipping companies to use in order for you to receive your items in a timely and efficient manner.

Q: Why do you charge Flat Rates instead of on a weight/size basis?
A: I do this because it will actually save you money! If there is a flat rate, I won't have to necessarily worry about size and weight. For most items, it will be the cheapest rate and the best rate overall. And for most of the items that I currently ship, flat rate is better AND you will get your products faster.

Q: Why do I have to wait 7 to 14 business days before I ask about my order?
A: 7 to 14 business days is a standard when waiting on an item simply because an item may mave been out of stock, shipping times may have been pushed pack, overload of orders, etc. Any one of these things can cause a delay, therefore I use this standard time frame.

Q: What do I do if 14 days have passed and I still have not received my order?
A: Call or email me immediately so that I can figure out what the cause of the delay is.

Q: Why can't I return an item that I installed and used for a month and decided I don't like it?
A: I feel that after 7 days of having an item that you initially ordered, 7 days should suffice in deciding whether or not you like it. In addition to that, items that have been installed are now considered Used. Therefore I must greatly discount the item in order to get it out of my inventory system.

Q: Why do you not offer Warranties on items not manufactured by your company?
A: I do not offer warranties being as though I DID NOT manufacture these items. The manufacturers (the people who actually make the products) are responsible for the function of their items. They set various standards as well as warranty information that I CANNOT uphold. Meaning, the manufacturers know the limits and or extremes to which their products are capable or not capable of and although I am familiar with the items that I sell, it is the manufacturers, not GyrlSpeed Racing Team Performance who must stand behind the ACTUAL quality of their products. Also, if an item has been known to malfunction and I am aware of it, I will not carry that item. *See GSRT Warranty Page for info regarding GSRT Products.

Q: How do you know all the answers before we ask the questions?
A: Because I am The Boss!!!!

If you still have questions that I have not been able to answer using the information above as well as the Frequently Asked Questions section, please feel free to contact me using the Contact page or by email directly at:
orders@GyrlSpeedRacingTeam.co